Privacy Policy

Welcome to Sab Kuch Wholesaler Pvt Ltd ("we", "our", or "us"). We operate the Sab Kuch Wholesaler Android application and web platform (accessible at supportsabkuchwholesaler.com), facilitating India's premier B2B wholesale mandi marketplace for retailers, traders, distributors, and verified manufacturers.

This Privacy Policy governs the collection, storage, processing, and disclosure of personal and business information when you use our mobile application, website, and related services. By downloading, accessing, or registering on our platform, you consent to the practices described in this policy.

1. Information We Collect

To provide high-efficiency wholesale trading services, we collect the following categories of information:

• User Profile & Contact Data: Full legal name, business contact phone number, email address, profile photo, and registered commercial communication addresses.
• Commercial & Business KYC Data: Business Trade Name, Mandi shop number, GSTIN (Goods and Services Tax Identification Number), PAN (Permanent Account Number), Mandi trade licenses, and business registration certificates required for wholesale vendor verification.
• Orders, Inventory & Transaction Details: Wholesale catalog listings, product pricing, bulk minimum order quantities (MOQ), transaction reference numbers, invoices, dispatched consignment tracking, and proof-of-delivery records.
• Device & App Diagnostics: Device model, operating system version, unique device identifiers, network state, crash logs, and app performance metrics to maintain application reliability.

2. Device Permissions & How They Are Used

Our Android application requests explicit runtime permissions for specific, visible features:

• Camera (android.permission.CAMERA): Required for wholesale sellers to take photos of catalog inventory, snap store front banners, and scan business KYC documents directly inside the app.
• Microphone / Audio (android.permission.RECORD_AUDIO): Used when the user initiates voice search to quickly find wholesale commodities or conducts direct supplier audio communication.
• Photos & Storage (READ_EXTERNAL_STORAGE / READ_MEDIA_IMAGES): Used to upload product catalog photos, PDF tax invoices, and verification documents from your gallery.
• Location (ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION): Used to auto-fill delivery addresses and display nearby wholesale mandi clusters and local logistics freight options.
• Notifications (POST_NOTIFICATIONS): Used to deliver real-time alerts regarding order status, dispatch updates, price changes, and message notifications from buyers and sellers.

3. Data Storage & Security

All sensitive information, including GST certificates, login credentials, and payment logs, are transmitted using industry-standard TLS/SSL encryption and stored on secure cloud databases protected by role-based access control and firewalls. Access to seller KYC data is strictly limited to authorized compliance personnel.

4. Sharing of Information

We do not share your personal information with third parties except under the following circumstances:

• Logistics Partners: Delivery address and recipient contact details are shared with delivery partners and transport drivers solely for consignment fulfillment.
• Authorized Payment Gateways: Payment transaction details are processed by RBI-licensed payment aggregators. We do not store credit/debit card numbers or bank passwords.
• Legal & Regulatory Authorities: When required under applicable Indian laws, tax authorities (GST), court orders, or government regulations.

5. Account & Data Deletion Policy

In accordance with Google Play User Data policies, every registered user has the right to request the permanent deletion of their account and associated data.

You can request account deletion at any time by:

• Visiting our online self-service Account Deletion Page.
• Going to Settings > Account > Delete Account within the mobile app.
• Writing directly to our Data Protection Desk at [email protected].

Upon receiving a verified deletion request, all personal data, shop listings, and device tokens will be permanently deleted within 30 business days, excluding records required for statutory tax compliance under Indian Law.

6. Children's Privacy

Our platform is strictly a B2B commercial wholesale marketplace intended for individuals aged 18 and older. We do not knowingly collect information from children under 18 years of age.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect operational improvements or regulatory compliance. Any modifications will be posted on this URL with an updated "Effective Date".